__lc2_cst Cookie

What does the __lc2_cst cookie do?

Stores a unique identifier for each chat box session. __lc2_cst cookie enables the website live chat-box function by distinguishing between users using live chat and reestablishing the connection with the previous support agent.

Why this cookie matters

This cookie is commonly used by unknown , livechat for preferences purposes – such as tracking usage behaviour, optimising experience, or enabling marketing functionality.

Because it's categorised as preferences, many jurisdictions require that users give explicit consent before it can be activated. If blocked or denied by the visitor, preference-related features (like remembering language or layout choices) may not function properly.

How Cookifi helps you manage this cookie

Cookifi automatically detects cookies like __lc2_cst, categorises them, and gives you full control over when and how they load - based on your users' consent choices.

Whether you manage consent via Google Tag Manager, consent APIs (like the Shopify or WordPress Consent API), or prefer automatic cookie blocking or manual script control, Cookifi integrates seamlessly into your stack.

Built for technical marketers, business owners and developers, Cookifi offers flexibility without sacrificing compliance.